The Fine Print · Privacy

Your data.
Not for sale.

How we handle personal data under Singapore's PDPA. Short version: we need it to ship your batch, not to build a dossier.

01

What We Collect

We may collect your name, email address, phone number, delivery details, and order history when you place an order, join our mailing list, or contact us.

02

How We Use Your Data

We use your data to process and fulfill orders, provide delivery or self-collection updates, respond to customer support requests, and send marketing updates only where you have opted in.

03

Payment and Processors

Payments are processed by HitPay. Email communications are sent through Resend. These partners process limited data only for order fulfillment and communications.

04

Retention and Security

We retain personal data only as long as necessary for order operations, legal obligations, and customer support. We use reasonable safeguards to protect personal data against unauthorized access or disclosure.

05

Your Rights

You may request access to, correction of, or withdrawal of consent for your personal data by contacting us at hello@thegoodchaos.co. We may need to verify your identity before actioning a request.

06

Cookies and Analytics

We use essential cookies for site functionality and may use privacy-friendly analytics to improve performance. You can manage non-essential cookie preferences via our cookie banner.